How do I start a mattress warranty claim?

Modified on Mon, Mar 2, 2020 at 10:02 AM

Mattress defects don't happen often, but we're here to help when they do! Completing a warranty claim is simple through Bob Mills Furniture, but we need a little help from you first!

Below you can download a copy of our mattress claim form. It includes detailed instructions and requests a few photos so that the manufacturer can determine if there is a true defect. From there you can either mail it to our Solution Center at 3600 West Reno Ave. Oklahoma City, OK 73107 or scan it in and email support@bobmills.com

Additional Manufacturer Information

Sleep to Live Mattresses

Keep in mind not all manufacturers execute their claims the same way. Sleep To Live requires that we do things a little differently and Bob Mills Furniture is here to help initiate the claim. Simply call our Solution Center at 405-947-6500 to reach a specialist.

Sealy/ Stearns and Foster

Bob Mills Furniture is no longer an authorized dealer for Sealy. Please contact Sealy with the provided information below to start a claim.
1-800-697-3259 - Business Hours: Mon through Fri, 9:00 a.m. - 4:30 p.m. EST

Simmons/ Beautyrest

Bob Mills Furniture is no longer an authorized dealer for Simmons. Please contact Simmons with the provided information below to start a claim.

https://www.simmons.com/Warranty-Claim

Email: customerassistance@simmons.com
Phone: 1.877.399.9397
Operating Hours:
Monday - Thursday 8:30am - 4:30pm EST
Friday 8:30am - 2:30pm EST

Wellness/Southerland

Bob Mills Furniture is no longer an authorized dealer for Wellness. Please contact Wellness with the provided information below to start a claim. Don't forget to let the representative know you purchased the mattress with Bob Mills Furniture.

1-800-343-1188

Dormeo

Bob Mills Furniture is no longer an authorized dealer for Dormeo. Please contact Wellness with the provided information below to start a claim. Don't forget to let the representative know you purchased the mattress with Bob Mills Furniture.

Consumer Care Center - USA

Visit Consumer Care Center Page

Email: mconsumercare@sinomax-usa.com

Toll-Free: 1-877-726-3888

TECHNOGEL

We are no longer a retailer for Technogel. The customer can contact them directly through their website at https://us.technogelworld.com/warranty-reg/

https://us.technogelworld.com/contact-us/

Or call them at 1-855-TECHNOGEL

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