Futura Warranty

Modified on Tue, 08 Aug 2017 at 01:05 PM

Futura Leather Furniture

FUTURA LIMITED WARRANTY

We are very proud that you have chosen to purchase a Futura upholstered leather product. All of our products are manufactured using only the finest materials. With this in mind, we hope you have many satisfied years of use from your Futura furniture. Futura herewith provides you with the following warranties:

A LIFETIME WARRANTY ON THE FRAME: 
The warranty covers all normal usage and does not cover abuse, improper use or damage from acts of God.

A TWO (2) YEAR WARRANTY ON LEATHER AND CUSHIONING: 
Futura warrants the leather against splitting or tearing under normal conditions of usage for a period of two (2) years from the date of delivery.

CUSHIONING: 
Futura advises the customer that as a result of normal use some softening of the cushions can occur. This should not be confused with loss of resilience due to defects in the construction of materials.

LEATHER: 
This warranty does not apply to natural imperfections, wrinkling variations or natural marks in the grain and the color of the leather. These are not defects but occur naturally in genuine cowhide, which is used to upholster your product. This warranty does not cover discoloration or color variation of leather which results from spills of paint, dye, ink, acid or other corrosive substances, or from exposure to direct sunlight or other heat sources. Furthermore, this warranty does not apply to damage by rough or sharp objects, burns, pets, or damage from acts of God. This leather warranty is void upon the application of any leather protection product.

MOTION: 
Motion mechanisms are covered by a one year warranty

GENERAL:

The warranty is extended only to the original purchaser at the original delivery address. If making a claim under this warranty the holder should contact the retailer from whom the purchase was made. The transportation of the product for repair when required, to and from where the product was purchased shall be the responsibility of the purchaser. Futura will replace or repair at its discretion any Futura product that contains a defect in frame construction, cushion foam or leather. If identical materials are unavailable at the time of repair, Futura reserves the right to substitute material of equal quality.

Futura shall in no event be responsible for any incidental or consequential damages including loss of time, usage or money, and in no event shall the responsibility of Futura exceed the purchase price of the product or replacement.

Within thirty (30) days of discovery of a defect in workmanship or materials the purchaser shall provide to Futura written notice of its warranty claim. The notice should include the original warranty card and proof of purchase, as well as a brief description and photography of the defect.

January 1, 2007

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