Franklin Care & Cleaning

Why is my furniture “pilling” and what are the long-term effects on my fabric?

Pilling is common occurrence of several upholstered fabrics that results in excess fiber coming off the surface of the material. The release of excess fiber results in small “knots” or “pills” (thus the term “pilling”) forming on the surface of the fabric. This condition is not covered under a warranty by most fabric mills because it is not deemed as a defect. It is simply excess material being released. This is similar to the “fuzzing” experienced with new carpet or a new sweater.

The main concern on the part of most consumers is that the fabric is tearing and will ultimately leave a bald area on the cover. This is simply not the case. As with new carpets and sweaters, the pilling will stop when the excess fiber is gone. The best treatment while the product is pilling is to shave the cover with a battery operated furniture or clothes shaver to restore the look of the fabric. This may need to be done 2-3 times in order to see some improvement.

Can I have information on fabric cleaning?

To successfully clean fabric, it is important to determine the type of fabric and the recommended cleaning code. This information can be found on the tag attached to your furniture.

Cleaning Code:

W: Use a water-based cleaning agent or foam.

S: Use a mild, water-free dry cleaning agent.

WS: Either water-based cleaning agent, or a dry cleaning solvent or foam type cleaner may be used.

X: Do not use a foam or liquid cleaner of any type. Vacuum or brush lightly to remove soil.

*For any type of cleaning, we recommend that a professional upholstery cleaner be contacted.

If you have further questions relating to your particular piece of furniture, please contact your dealer or see our customer service pages.